Assist a loved one to get cognitive care.
Fast access to specialists, advanced diagnostics, and a care team that keeps everyone connected.
Mindspan connects your loved one to specialist cognitive care within days or weeks, not months, guiding you through every step, whether you are nearby or supporting from afar.
Support their journey.
Every family’s situation is different, and caring for cognitive change can feel overwhelming. Mindspan offers one coordinated solution to support you and your loved one throughout their care journey.
How we walk beside you
One coordinated solution, from first worry to ongoing care.
We understand that starting this conversation is hard. Our care team helps your loved one through each step of assessment and care, while keeping you informed, so you can stay involved emotionally, practically, and medically.
Assist
Start at home, at your own pace.
Our screening tools make it easy to get started in an environment where your loved one feels comfortable. You can help administer initial assessments from home, reducing stress while gathering meaningful information early.
Engage
See a specialist in weeks, not months.
If screening shows that further evaluation would help, enrollment is simple. Mindspan sees your loved one within weeks, rather than the 18+ month wait most families face for specialist cognitive care.
Join
A seat at the table from day one.
Traditional healthcare often leaves families on the sidelines. At Mindspan, we welcome you as part of the care team from the very beginning, practical, respectful, and sustainable involvement built around your life.
Empower
Stay informed, in person or remotely.
Whether you attend visits in person or join remotely, you remain informed and supported at every stage. Clear updates, guidance on next steps, and ongoing access to our care team, so you can focus on your loved one without feeling lost or alone.
The future of cognitive care
Pick the path that fits your family today.
Whether you’re looking for specialist care for a loved one, a proactive baseline, or a quick private assessment from home, each path uses the same Mindspan care team and tools.
Introduce a loved one
We support the whole family.
Caregiver resources, medication management, and ongoing access to our care team. Getting started is easy, we can enroll your loved one with your assistance right away.
Start a proactive journey
Act early, at no cost.
Begin with our free proactive journey and bi-annual cognitive assessments. If care is ever needed, we’ll guide you to the most advanced cognitive science and therapies that match your loved one’s needs.
Start an assessment today
Simple, private, from home.
Complete the quick sign-up process and begin working with our assessment tools today. No clinic visit required to find out whether specialist care would help.
Caregiver-assisted assessment
Start their assessment together, wherever you are.
You can begin your loved one’s cognitive assessment from home or in person, and stay by their side to help them through it. Either way uses the same validated tools, reviewed by our care team within days.
In person
Sit beside them, at home or in clinic.
Many families find it easier to start the assessment in the same room, offering reassurance, reading prompts out loud, and keeping the environment calm. Our care team guides you through each step so nothing feels unfamiliar.
- Complete the assessment at home on a tablet or laptop
- Or visit a Mindspan clinic for an in-person first session
- Caregiver-friendly prompts, built for non-clinical helpers
- Results reviewed by our care team and shared with you
Remote
Support them from anywhere, together.
If you live far away or can’t always be there in person, you can still assist. Join a video call, share encouragement in real time, and guide your loved one through the assessment without having to travel.
- Assist over video from anywhere in the country
- Share instructions and encouragement in real time
- No travel required for you or your loved one
- Our care team is on call if you need help mid-assessment
The assessment is free and takes about 30 minutes. If it indicates further evaluation would help, we’ll schedule a specialist visit within weeks, not months.
How it works
How to get started.
Getting started is straightforward and private. Complete a brief assessment from home, and we’ll take care of coordinating specialists, next steps, and ongoing care, guiding you the whole way.
Step 01
Introduce yourself
Share your details, along with information about your loved one. Our team will help you administer your first online assessment and answer any questions along the way.
Sign upStep 02
Enroll
Once the assessment is reviewed by our care team, we’ll walk you through your loved one’s results and discuss whether enrollment makes sense. We validate insurance and coordinate the first visit.
Step 03
Ongoing care
After the first visit, Mindspan builds a personalized care plan and ongoing schedule, including follow-up visits and monitoring. We stay engaged over time to adjust care as needs evolve.
Step 04
Your own journey
At any time, you can begin your own proactive cognitive health journey at no cost. Regular assessments help track your cognitive health, and if early intervention could help, our care team will be ready.
How coverage works
Billed like any other specialist visit.
Mindspan is an in-network specialist for most major plans. Your visit is billed the same way a visit to any neurologist or specialist would be, through your insurance.
What we accept
Medicare, Medicaid, and most major plans.
We accept Medicare, most Medicare Advantage plans, and major commercial insurance including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and others. Our team will verify your specific coverage before your first visit.
- Medicare and most Medicare Advantage plans
- Blue Cross Blue Shield
- Aetna, Cigna, United Healthcare, and other major plans
- We verify your coverage before your first visit
- No surprise bills, we’ll tell you what to expect upfront
- Our team handles prior authorizations and paperwork
If your loved one has Original Medicare
Real support for the caregiver, too.
If your loved one has a dementia diagnosis and is enrolled in Original Medicare, a Medicare-supported care model (GUIDE) can add concrete support for you as the caregiver, at no additional cost. If you qualify, we handle enrollment as part of ongoing care.
- Up to $2,500 per year in respite benefits for the primary caregiver
- 24/7 specialist-staffed access (operated by Ianacare, our GUIDE Partner Organization) for questions and concerns
- $0 copays for covered Mindspan visits
- A dedicated care coordinator who stays connected between visits
- Your loved one has a dementia diagnosis
- They are enrolled in Original Medicare, Parts A and B (not Medicare Advantage or PACE)
- They live in Massachusetts or California
GUIDE is a CMS (Medicare) care model. Eligibility is determined during onboarding, there is nothing to sign up for in advance.
The statements contained in this document are solely those of the authors and do not necessarily reflect the views or policies of CMS. The authors assume responsibility for the accuracy and completeness of the information contained in this document.
When you are ready
See a specialist in weeks, not months or years.
Early diagnosis means better outcomes, and more time with the people who matter most.